Privacy Policy
Effective Date: August 25, 2025
Last Updated: August 25, 2025
Thousand Hills Resort Hotel ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or interact with us through digital communication channels, including email and SMS.
1. Our Commitment to Privacy
We value your trust. This policy explains the types of personal information we collect, how we use it, and the choices you have. Links to this Privacy Policy are provided across our website so you can review it anytime your personal data may be collected.
2. Information We Collect
We collect both personal and non-personal information when you interact with our website or request services.
2.1 Personal Information (Voluntarily Provided)
You may choose to provide personal information, including:
- Name
- Email address
- Phone number (including mobile numbers)
- Mailing address
- Property interests or preferences
- Presence of children in household
- Consent to contact preferences
- Other relevant information you submit via forms
2.2 Automatically Collected Information
When you visit our site, we may automatically collect:
- IP address
- Browser type
- Date/time of access
- Pages visited
- Referring URL
This information helps us understand user trends and improve website performance.
3. Use of Collected Information
We use the information collected for the following purposes:
- Responding to inquiries or service requests
- Providing relevant information about our properties and services
- Sending marketing communications (with consent)
- Connecting you with sales agents or affiliated service providers
- Improving our website functionality and customer experience
- Conducting internal research or planning initiatives
We do not sell or rent your personally identifiable information.
4. SMS and Text Messaging Compliance
4.1 Consent to Receive Messages
By providing your phone number and opting in, you agree to receive SMS messages from Thousand Hills Resort Hotel for marketing purposes, including promotional discounts, flash sales, and advertisements. Message frequency may vary depending on the season and promotions. Message and data rates may apply.
4.2 Message Types
SMS messages may include:
- Booking confirmations
- Reservation reminders
- Promotional offers
- Event notifications
- Guest satisfaction surveys
- Important service updates
4.3 Opt-Out & Support
You may opt out at any time by replying STOP or reply HELP for assistance:
- STOP to cancel
- HELP for assistance
Standard message and data rates may apply. Participation is not required as a condition of purchase or booking.
4.4 Data Sharing for SMS
Thousand Hill Resort Hotel respects your privacy. We do not sell, rent, or share your mobile number with third parties or affiliates for marketing or promotional purposes.
4.5 SMS Data Sharing Policy
Protection of Personal Information
We are committed to protecting your privacy. Your mobile number and other personal information will never be shared with third parties for marketing purposes under any circumstances.
Data Sharing
Your data will not be transferred to external organizations. We do not sell, rent, or disclose your personal information to any outside parties.
Safeguards Against Unauthorized Sharing
We implement strict access controls, conduct regular audits, and provide ongoing staff training to ensure your personal information is protected and not shared without authorization.
Contact Information
If you have any questions or concerns regarding your data or wish to contact the message sender, please use the contact details provided in the message or reach out to our customer support team as indicated on our website.
5. Cookies and Tracking Technologies
We use cookies to:
- Enhance site performance
- Store your preferences for future visits
- Analyze user trends and behavior
You can manage cookie settings in your browser. Disabling cookies may limit some functionality of our website.
6. Information Sharing and Disclosure
Mobile numbers and personal information will never be shared with third parties for marketing purposes.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, or unauthorized access. While we strive to protect your data, no method of transmission over the internet is entirely secure. You provide information at your own risk.
8. Your Rights and Choices
You may request to:
- Update or correct your personal information
- Opt out of promotional communications
- Withdraw SMS consent by replying “STOP”
- Inquire about data we hold or request its deletion (subject to legal obligations)
Please send your request to:
📧 reservations@thousandhillsresorthotel.com
📫 Thousand Hills Resort Hotel, 120 S. Wildwood Dr. Branson, MO 65616
9. External Links and Third Parties
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page and become effective upon posting. We encourage you to review this page periodically.
11. Contact Us
For any questions or concerns about this Privacy Policy or our practices, contact:
Thousand Hills Resort Hotel
📍 120 S. Wildwood Dr. Branson, MO 65616
📧 reservations@thousandhillsresorthotel.com